At 7slots, your privacy is not merely a legal obligation — it is our genuine commitment. This document clearly explains how we collect, use, store, and protect your personal data as a player on our platform.
This Privacy Policy applies to all registered users and visitors of the 7slots platform. By using our services, you agree to the data collection and processing practices described in this document.
7slots takes seriously our responsibility to protect every player's personal information. This Privacy Policy is crafted in accordance with international data protection principles and complies with the requirements of the applicable Personal Data Protection Act.
As a trusted online entertainment platform in Malaysia, we understand that player trust is our most valuable asset. Every decision related to personal data is made with the interests and safety of our players as the top priority.
This document details the types of data we collect, why we need it, how we use it, how long we retain it, and the rights you hold as the owner of that data. We are committed to never selling, renting, or disclosing your personal data to third parties for marketing purposes without your explicit consent.
We only collect data that is genuinely necessary to provide you with a safe, seamless, and high-quality service. Below are the categories of data we collect and their purposes:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Account Registration |
| Financial Data | Bank account number, account holder name, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, operating system, web browser | Automatic during use |
| Game Data | Betting records, wins, games played | Automatic within the platform |
| Communications Data | Support chat records, emails, complaints | Support Interactions |
We do not collect sensitive data such as medical information, political views, or religious beliefs. Any data collected is limited to what is necessary to operate the platform safely and comply with legal requirements.
The data we collect is used solely for legitimate, disclosed purposes. The following are the primary purposes for which your personal data is used on the 7slots platform:
You may opt out of receiving marketing communications at any time by updating your notification settings in your account or by contacting our support team. Unsubscribing from marketing will not affect your core services.
Every personal data processing activity we carry out has a solid legal basis. Depending on the context, we rely on one or more of the following bases:
7slots does not sell, rent, or trade your personal data. However, in certain limited situations, we may need to share data with the following parties:
All third parties we engage are bound by strict data confidentiality agreements and are only permitted to use your data for the specific agreed purposes. We do not transfer personal data to countries without an equivalent level of data protection without appropriate safeguards.
7slots never shares your personal data with third-party advertisers, affiliate marketing networks, or analytics companies for targeted advertising purposes without your explicit consent.
Protecting your data is a responsibility we take extremely seriously. 7slots implements multiple layers of technical and organisational security to ensure your personal data remains safe at all times:
We do not retain your personal data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For as long as the account is active | Ongoing service provision |
| Transaction Records | 7 years after transaction | Financial & tax legal requirements |
| KYC Documents | 5 years after account closure | AML compliance & regulatory requirements |
| Security Logs | 2 years | Fraud & security investigations |
| Customer Support Records | 3 years | Dispute reference and resolution |
| Marketing Data | Until consent is withdrawn | Based on your consent |
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to your identity. The deletion process uses methods that ensure data cannot be recovered.
As a 7slots player, you hold important rights regarding your personal data. We are committed to facilitating the exercise of these rights promptly and without any obstacles:
You have the right to obtain a copy of all personal data we hold about you, including the purposes of processing and the parties who have received that data.
If your personal data is inaccurate or incomplete, you have the right to request immediate correction or update through your account profile or customer support.
You may request the deletion of your personal data, subject to our legal obligations. Data required for legal compliance cannot be deleted before the minimum retention period.
In certain situations, you may request that we restrict the processing of your data — for example, while you are disputing the accuracy of data or objecting to our processing.
You have the right to receive your data in a structured, machine-readable format and to transfer it to another service provider should you choose to do so.
You may object to the processing of your data based on our legitimate interests, including objecting to the use of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact our data protection team via live chat or email at [email protected]. We will respond within 30 days calendar days from the date the request is received.
The 7slots platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how players use our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect platform functionality. Modern browsers allow you to set cookie preferences in detail for greater control over your privacy.
7slots reserves the right to update this Privacy Policy from time to time in line with changes in law, industry practices, or improvements to our services. Any material changes will be communicated via:
Continued use of the 7slots platform after the effective date of any amendments will be considered your acceptance of the updated Privacy Policy. The "Updated" date at the top of this page will always reflect the latest version of this policy.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the 7slots data protection team is ready to assist you:
We encourage you to contact us directly first before filing a complaint with the regulatory authority. In most cases, we are able to resolve any concerns quickly and to your satisfaction.
Six reasons why Malaysian players choose 7slots as the most trusted platform
All data is transmitted and stored using AES-256 encryption — the same standard used by financial institutions and government agencies. Your information is never stored in plain text.
Unlike some other platforms, 7slots has never and will never sell or rent your personal data to advertisers or third-party data brokers. Your data belongs to you.
We only collect data that is strictly necessary. There is no excessive or "just in case" data collection. Every piece of data we request has a clear and legitimate purpose.
Our data security practices are reviewed periodically by independent third-party auditors. Audit findings are used for the continuous improvement of our data protection systems.
In the event of any security incident involving your data, we are committed to notifying you within 72 hours — faster than the legal requirement in most countries.
Through the 7slots account dashboard, you can update your personal information, manage privacy settings, control marketing notifications, and request full data deletion at any time.
Manage your personal data directly from your 7slots account
7slots believes that control over personal data should rest with players, not the company. That is why we have built a comprehensive privacy control centre directly into our platform, allowing you to manage all aspects of your personal data without needing to contact customer support for basic matters.
From updating personal information, changing your password, and enabling two-factor authentication, to requesting a full copy of your data — all can be done easily on your own. We also provide the option to download all your data in a readable format.